HOW CAN WE HELP?

Help centre

Choose Rider or Driver help, or start with shared safety, privacy and installation guidance.

Search Gear help
RI’m a RiderTrips, payments, account and safety.DI’m a DriverTrips, earnings, documents and safety.

Popular topics

Start with the things riders and drivers most often need to resolve.

TripsBooking, active trips and ride history.View help →AccountProfile, access and account deletion.View help →SafetyReporting, incidents and trip safety.View help →PrivacyData requests and privacy information.View help →

INSTALLING GEAR

Get the right Gear app.

Gear Rider and Gear Driver are separate apps. Install from the official Gear links to Google Play.

Rider → Gear RiderDriver → Gear DriverInstall and update through Google PlayInstallation guide →

Still need help?

Use the right support path so we can route the issue without making you repeat the trip context.

Contact Gear support